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Wednesday, November 16, 2016

Windows 10 Feature update installation fails with error 0x80240020 when using SCCM servicing

Finally I had a chance to test out Windows 10 Servicing in SCCM, so everything was set up and on my Windows 10 v1511 machine I had deployed an upgrade to Windows 10 v1607, but it failed with error code 0x80240020. Event log wrote 0x80240022 error.
Anyway, I resolved this by deleting all the files in C:\Windows\SoftwareDistribution\Download directory. After this I was able to successfully update Windows 10 to v1607.


  1. Thanks! I've been fighting this problem for a while now.

  2. Hi Matthew! Always glad to help!

  3. I'm testing a servicing plan (first one for us), and had this happen on one of our computers. Your fix worked like a charm. Did you find this only happens to the odd random computer, or seems to be somewhat the norm and have to script cleaning out that file directory for everyone?

  4. I had a similar problem, but in my case I had to uninstall my antivirus software because it was incompatible and so clean the "SoftwareDistribution\Download" folder. This article put me on the way: